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Online Services

Help us help you – busy service

"All NHS services are under severe pressure at the moment, as we look after increasing numbers of patients who are sick with covid-19 in the community, and other deteriorating conditions too.
We are also delivering the huge and vitally important covid-19 vaccination programme. Please do not contact us regarding a vaccine, we will contact you.

So that we can focus on these really important issues, we will understandably be prioritising urgent care. 
This means that when you contact us, we may have an initial conversation with you to understand how urgent your health needs are. 

If you have an issue that is not urgent, you may have to wait longer than usual until your problem or concern can be dealt with. You may be asked to rebook at a later date, or at a safer time (e.g. attending for a non-urgent blood test).

Do please make sure that you continue to get in touch with us if you need to. This is particularly important if:
• your problem is genuinely urgent
• you have a long term condition that is getting worse
• you are worried about symptoms that might indicate cancer

Please also remember you can call NHS 111 for urgent concerns, and 999 for serious emergencies.  Your local pharmacist can also help with minor complaints too.

For adults with mental health problems including depression and anxiety, you can refer yourself directly to the local wellbeing service, via 0300 300 0055.
If you’re experiencing a mental health crisis, call the First Response Service by calling 111 and select option 2 (in Wisbech call 111, select option 1 and ask to be put through to the First Response Service).

A local CCG has produced an excellent childhood illnesses leaflet free to download here, full of advice and information for parents and carers of young children: https://hertsvalleysccg.nhs.uk/application/files/1716/0941/0098/Help_your_Child_Stay_Well_This_Winter_FINAL.pdf

The Cambridgeshire County Council has a range of support and information to help in times of urgent need: telephone 0345 045 5202 8am-6pm weekdays 9am-1pm Saturdays. Outside office hours if someone is in danger telephone 01733 234724. In an emergency, call 999. Also see www.cambridgeshire.gov.uk/adults.

Thank you very much for helping us all manage under these very difficult circumstances."


Caring Together support for carers to access COVID-19 vaccinations

At Caring Together we know how important it is that people looking after a family member or friend get the coronavirus vaccination.

We also know it can be very difficult for carers and those they care for* to be able to go to appointments for a range of reasons. This could be due to transport, needing someone to look after the person they care for or any other reason.

We are here to help. If you are a carer in Norfolk, Cambridgeshire or Peterborough who has challenges attending your appointment to have your coronavirus vaccination please contact us.

You can call Caring Toegether on 0345 241 0954 or email hello@caringtogether.org

*A carer is anyone, including children and adults, who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support.


Doctor link appPaston & Werrington Health Centres would like to invite you to join DoctorLink

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

  • Access advice
  • Book appointments online
  • Request Repeat Prescriptions
  • Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/pastonandwerringtonhc/register 

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. The symptom assessment will ask you a number of questions to help to identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care. If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly. If no appointments are available, you will see a “request an appointment” button, please click this. Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.


Online Services

NHS App

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments

Have Your Say

COVID-19 vaccination programme

We will be starting to offer Covid-19 vaccinations to our patients in the priority groups including the over 80s and social care workers. Eligible patients will be contacted direct to arrange an appointment. Please don’t contact us to seek a vaccine before then.

The vaccination programme will continue throughout the current national lockdown.

As soon as more vaccines become available, they will be offered to other people at risk as soon as possible. More patient information on the Covid-19 vaccine is available here.

Please continue to abide by all the social distancing, wearing of face masks and hand hygiene guidance, which will still save lives.


Please wait to be invited for a Covid-19 vaccination. You may receive this via a letter or text message asking you to call us. Please be aware that we will never ask for payment for the Covid-19 vaccination and any text message requesting payment should be ignored.

We are in COVID tier 2. For more details go to gov.uk/coronavirus

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cancer

Notice for Cancer Patients:

If you are concerned you may have cancer, don't delay, contact your GP.  We know it’s a worrying time for people with cancer, we have information to help here https://www.cancerresearchuk.org/about-cancer.  Our cervical screening programme is continuing, give us a call to chat with one of our nurses if you think you may be due for a smear test.

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Do you have pain?  back pain, wrist, shoulder or any joint pain?  There is a new MSK service to help, you can self refer too!!!  click here to find out more  https://www.eoemskservice.nhs.uk/advice-and-leaflets

mhCoronavirus

Coronavirus and YOUR health conditions - click here  https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/other-conditions-and-coronavirus/   for more advice, support and questions & answers from  Alzheimers to  Strokes and many conditions in between A and Z

Upon advice from the government and in order to help stop the spread of COVID-19 we have had to temporarily suspend the on line appointment booking facility.

All appointments need to be triaged to help reduce infection.

If you require an appointment please contact the surgery by telephone, thank you.


Losing weight can reduce your risk of COVID-19

 

diabetes

 

diabetic


COVID-19 and your information


Notice: Please can we remind any patient who has developed a new cough or has a high temperature that they should self isolate at home for 7 days , testing is not required and you should not visit the practice. 

Go to www.nhs.uk/conditions/coronavirus-covid-19 for advice


Paston & Werrington Practice Profile

Catch it, Bin it, Kill it. Stop the spread of germs.

We have three partners working in a non-limited partnership and two salaried practitioners working from two health centres in Peterborough. We have a team of trained staff who aim to provide a courteous and caring service to our patients. We are a fully computerised group practice. We are not a training practice.

There is adequate free car parking at both surgeries.  Both surgeries have easy access and adequate toilet facilities for the disabled.

Electronic Prescriptions

Please Click here for more information.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Medical Record

To view your medical record online, Click Here

Telephone Calls

Please note:  The surgery telephone number is with-held/blocked, if you have a landline that DOES NOT accept calls from with-held/blocked numbers you will need to provide an alternative number if requesting a call back.  We will be unable to call you back unless you provide a number that accepts withheld numbers

HUB Availability

GP hub

(Site updated 02/09/2020)

Contact Details

Paston Health Centre

Contact Telephone

01733 572584
01733 572584

Werrington Health Centre

Contact Telephone

01733 578231
01733 578231
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website